CASE MANAGEMENT SYSTEMS

CENTECH has been a trusted provider of case management system development services for over 15 years, and one of our flagship products is the CENTECH SecurityManager® COTS (Commercial-Off-The-Shelf) solution. This product has been in use since 2008 and is specifically designed to automate personnel security functions for security divisions of Federal agencies and departments. The system comprises a suite of integrated modules that provide workflow and case management, making it an enterprise-wide solution for managing security operations. One of the key strengths of SecurityManager® is its highly tailorable structure, which allows it to be customized to meet the specific needs of each agency and department. This flexibility has made SecurityManager® a popular choice for a wide range of Federal departments, including Health and Human Services, Homeland Security, Commerce, Education, and Transportation.


By leveraging our experience and expertise, we provide tailored solutions that meet the unique needs of each client, resulting in improved efficiency, streamlined workflows, and enhanced security. Together with our teammates, we provide a variety of case management development approaches ranging from open architectures using reusable code and table structures, tailoring of our SecurityManager® COTS product, to development on popular platforms such as Salesforce. We employ coding standards and best practices to ensure the code is maintainable and scalable, use a database management system that is appropriate for the size and complexity of the application, and use industry-standard security practices such as encryption and access control to protect the application from security threats. By following these best practices, we ensure solutions that are user-friendly, secure, and compliant with relevant regulations.

COTS & GOTS PRODUCT OFFERINGS

  • Rules-based workflows
  • Flexible interface architectures
  • Role-Based Access Management (RBAC)
  • Identity Assurance Level (IAL) 1, 2, 3, and 4 Suitability
  • Optimized User Interfaces and Predictive Data Entry

TAILORED BEST PRACTICES

  • Scaled Agile Framework (SAFe®)
  • DevSecOps Management
  • Robust Architectures
  • Built-In Continuous Monitoring Controls
  • Low-Code/No Code solutions
  • Optimized User Experience (UX) & User Interfaces (UI)

OUR EXPERIENCE

CENTECH SecurityManager®
In use since 2008, the CENTECH SecurityManager® COTS product is an enterprise-wide personnel security solution for security divisions of Federal agencies and departments. The system automates personnel and physical security functions through a suite of integrated modules providing workflow and case management. Due to its highly tailorable structure, it is widely deployed in support of the Federal Departments of Health and Human Services, Homeland Security, Commerce, Education, and Transportation.  

Case Management Coalition
Since each case management system is specifically tied to customer requirements and applied regulations, CENTECH begins each engagement with an assessment of customer needs, jointly determines a best approach, and leverages the capabilities of other companies to provide the right platform and engineering skill set. For instance, coalition-member, Business Integra, provides expertise in rapidly deploying solutions based on the Salesforce CRM platform