Network Operations (Our Satisfied Customers)

 

  • Enterprise and global network management
  • Management services
  • Legacy system upgrades
  • VPN/VLAN and firewall solutions
  • Internet and Intranet solutions
  • Desktop migration
  • Network monitoring
  • SW / HW maintenance
  • Troubleshooting
  • Tier 1, 2, and 3 help desk and call management
  • Disaster recovery
  • Information security
  • Systems engineering
  • Migration planning
  • Cabling
  • User training
  • Technical support
  • Network architecture design
  • Performance analysis
  • Repair and restoration
  • Alarm management
  • Systems administration
  • Out-tasking and outsourcing

 

Comprehensive network operations that meet global requirements

 

We provide comprehensive global networking services and solutions that support government and commercial enterprise operations. Our network support capabilities combine an experienced staff, processes, technologies, and alliance providers that have consistently offered clients reliable operational levels across multi-vendor, heterogeneous, distributed network environments. From specific out-tasking of selected network functions to entire system outsourcing, we provide full lifecycle enterprise network management capabilities including network architecture planning, design, integration, operations, performance monitoring, and optimization. Our comprehensive approach ensures each client’s mission-critical applications stay connected with reliable availability across the entire enterprise network.

 

Increasing demands on network capabilities require a tailored approach

 

Today’s enterprise networks have grown increasingly complex. They require multiple technologies, around-the-clock monitoring, remote connectivity, and constant changes to meet organizational needs. Several key factors such as high-speed switching technologies, rapid increases in the number of managed nodes, and intranet networking have greatly influenced the operational and technical requirements to successfully manage large-scale, multi-site, mission-critical networks. To meet these needs, we provide full service tailored to meet individual client requirements. Network operation and management services may be more cost-effective than maintaining and managing an in-house information technology staff.

 

Our Goal: Scalability, Accessibility, Availability, and Quick Problem Resolution

 

Our network operation services are committed to reducing your total cost of ownership while providing an efficient and flexible network management structure to permit you to integrate different solutions at multiple levels and locations. We baseline operations and provide cost-effective recommendations, strategies, and plans that can improve functionality and reduce overall network complexity. Application and hardware level monitoring identify problems and ongoing concerns that require quick resolution and adaptive scalability to produce a more efficient networking environment. As a result, end-users receive improved levels of information accessibility and measurable performance increases in network availability.

 

Network Management Services That Provide Measurable Benefits

 

We provide each client with end-to-end enterprise network management solutions that protect critical applications and deliver the required levels of service to meet differentiated end-user requirements. This service enables complete access and availability to all enterprise resources and improves user productivity, intra-company communications, and data transfer between applications and remote locations.

 

Capabilities that Focus on Individual  Client Environments

 

We focus on the way clients use networks to achieve organizational objectives. Our experience enables us to manage and support end-to-end service quality improvements with solutions and capabilities that help clients build, staff, manage, and maintain a world-class integrated enterprise network management system. Our network operations and management capabilities focus on:

 

Requirements Analysis

  • Identification of current and future user requirements to improve operational effectiveness
  • Capacity, throughput, and uptime analysis to objectively determine areas of need and improvement
  • Technology assessments and migration planning to reduce complexity and lower cost of ownership

Network Engineering

  • International enterprise network management across borders, including satellites, data and voice communications, and highly secure environments
  • Global, interstate, and campus LANs, WANs, and MANs
  • Major software and hardware partner alliances
  • Expert planning, design, deployment, operation, and optimization of data communications and networks
  • Internet and Intranet connectivity
  • Legacy system upgrades
  • Technology recommendations and systems integration

Systems Management

  • Systems administration and desktop management
  • Software applications management
  • Database design, development, and management
  • Service level reporting
  • Out-tasking and outsourcing
  • Troubleshooting
  • Systems security and intrusion/penetration testing
  • End-user training

Information Sharing

  • Corporate networking laboratory to demonstrate new technologies, applications, and simulations
  • Client-accessible database of networking best practices and an R&D library of information